POLICIES

Thank you for understanding that we are a small business and that by placing an order with us you are consenting to honor our policies. These policies are in place to ensure that things run smoothly, that we survive as a business, and we maintain our wellbeing as people. Please refrain from asking to be an exception to the policies.

Ready To ship collection Policies

Yes you can combine your orders into one shipment. Be sure to pay full shipping on your first order and then select add on shipping in the additional order. Then be sure to email us love@wildharveststudio.com with all of your order numbers.

All exchanges must be made within 14 days of receiving an order.

Buyers are responsible for the cost of return shipping on all orders.

Ready to ship pieces are sold as is. We do not offer alterations or over-dyeing on these pieces.

We do not offer returns/refunds on RTS pieces, this way pieces are kept for serious customers only.

MTO Exchanges

All exchanges must be made within 14 days of receiving an order.

Buyers are responsible for the cost of return shipping on all orders.

MTO Alterations

All pieces can be over dyed at no additional cost within 14 days of receiving your order. For over dyeing your garment will not be bleached and dyed again, if you have questions about color relations and what colors can be created from your current color please ask in the form below.

Refunds

We do not offer refunds.

Cancellations

Cancellations are not available on ready to ship pieces as we typically get them shipped out the following day.

Garment Flaw

If there is any mistake or flaw upon arrival with your garment please let us know.

Address Change

As pieces are shipped out the next day, we do not offer address changes. Please be sure to double check your address when putting in your order.

Undelivered, Lost, or Damaged package

We have no control over your package once it is in the hands of USPS. We can not issue refunds for undelivered, lost, or damaged packages. If you live in an area where mail is often misplaced or want protection if USPS damages your package we recommend adding additional shipping insurance or add a required signature. We are not currently able to offer this option during the checkout process but we are always happy to add shipping insurance when requested after an order has been placed. Please email us after your order is placed with your Order # and your shipping insurance request. We’ll then add that info to your order and send you an invoice for the additional shipping cost. You can see more about the USPS processes and procedures here: https://www.usps.com/help/welcome.htm